April 17, 2017: Betsy Lowe and Catherine DesRoches
April 17, 2017
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“Open Notes” is a system by which healthcare providers share healthcare notes with their patients. It doesn’t sound like that big of a deal right? But it is – when was the last time you saw what your doctor wrote about you? The idea behind Open Notes is that it strengthens the doctor-patient bond, builds trust, and fosters communication – all things that are needed to transform healthcare. On today’s edition of Health Navigator NY we speak with Betsy Lowe, a patient and family advisor at Beth Israel Deaconess Medical Center who relies on Open Notes, and Catherine DesRoches, Doctor of Public Health, and Open Notes Executive Director.