Careers

WCNY, Central New York’s own member-supported public broadcasting station, is an exciting, cutting-edge multimedia company leveraging TV, radio, social media and print and was the proud winner of the CenterState CEO 2014 Business of the Year award in the nonprofit category. WCNY reaches 19 counties and nearly 2 million people with content that inspires, educates, and entertains.

WCNY provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Our Human Resource department reviews every application.  Unfortunately, because of the high volume of applications we receive, we cannot guarantee a response to every one.  Only candidates selected for an interview will be contacted.

You can also mail your cover letter, resume, and salary requirements to:

Human Resources
WCNY TV/WCNY-FM
415 W. Fayette St.
Syracuse, NY 13204

Employment Application

Notice to Organizations Assisting Job Seekers:

If your organization distributes information about employment opportunities to job seekers or refers job seekers to employers, and would like to receive job vacancy notices for WCNY, please provide WCNY with the name, mailing address, e-mail address (if applicable), telephone number, fax number, and contact person and identify the category of vacancies for which you would like information specified above to the above address.

WCNY is an Affirmative Action/Equal Employment Opportunity Employer.

Chief Technology Officer

WCNY connects with the curious of all ages through innovation, creative content, educational programs, and transformative experiences to open minds and spark change. A trusted media enterprise, WCNY is constantly evolving and fully engaged with a diverse audience that shares our passion for public service. Together, we will contribute to community prosperity and embrace innovation to foster a well-informed, inspired world. We value passion to make a difference in the lives of those we serve every day, courage to embrace risks worth taking and overcome challenges, respect of one another’s diversity, opinions, and beliefs, service to the public through responsiveness to community values and needs, innovation in thoughts and actions that create new opportunities and valuable solutions, commitment to continuous reflection and improvement, and creativity in advancing impactful content and fostering shared resources for the public good.

Position Summary:
The Chief Technology Officer reports to the President and Chief Executive Officer and is a member of the Senior Leadership Team. WCNY is seeking an energetic, experienced, and detail-oriented individual to manage the successful operation of WCNY’s technology, engineering, and facilities efforts — and to fully support the various technology needs of other departments, including finance, production, marketing, media sales, membership development, and programming. The Chief Technology Officer leads the team responsible for the uninterrupted operation of all television, radio, IT, and building management systems. A successful candidate must be a good multi-tasker with prior experience in television and/or radio broadcast as well as a working knowledge of IT systems and technologies, with a strong background in facilities systems, studio, and data center operations.

DUTIES AND RESPONSIBILITIES

    1. Responsible for managing and participating in the successful, sustained operation of all technology; including software systems, television and radio production systems, radio, and television transmitters, building and facilities, and all IT and network systems.
    2. Perform and/or supervise general and preventative maintenance on all broadcast, IT, and building facilities equipment.
    3. Responsible for the creation and management of technology budgets.
    4. Provide strategic planning and guidance towards organization goals; developing long-range plans for systems upgrades and implementation of new technologies, including aligning technology needs with a digital transformation in which WCNY will provide leading-edge mobile, online, streaming, and other OTT products.
    5. Maintain the execution of a comprehensive cross-training program for all Engineering & IT personnel.
    6. Be the point person for WCNY with Joint Master Control, which is based in the WCNY building in Syracuse and provides feeds for dozens of PBS stations that support 47 percent of the PBS audience in the United States, with particular emphasis on providing data center systems support.
    7. Be available on-call for technical emergencies for technical operations (IT, radio, production, and facilities) and coordinate with the transmitter maintenance engineer on emergencies when necessary.
    8. Provide guidance and support with the development and implementation of all current and future projects, including media sales, new radio station programming, membership benefits, communications tools, and system integrations, events, and other new business initiatives.
    9. Stay current on state-of-the-art developments in IT, production, and broadcast technical areas and make recommendations to senior leadership when necessary.
    10. Supervise broadcast, facilities, and IT and digital media engineers and developers – internal and external.

Qualifications:

    1. Sustained experience working in the business and media communications software, television, and radio technology field.
    2. Extensive broadcast and digital media operations experience in television and radio operations.
    3. Deep grasp of the financial, business development, and other related aspects of the media industry.
    4. Working knowledge of television and radio digital studio broadcast and production systems including: video server technology, digital HD and SD signal routing and switching, digital SD and HD encoding technologies and techniques, television and radio automation and traffic systems, and the interface of these systems, audio encoding, routing and storage, television, and radio editing systems, large disk-based video and audio storage systems and integration of the broadcast and production environment into an IT system.
    5. Thorough knowledge of planning and executing large and complex technology implementations and migrations.
    6. Thorough knowledge of transmission, microwave, and remote-control systems.
    7. Knowledge of FCC license and reporting requirements.
    8. Thorough knowledge of the operation of state-of-the-art radio and television studios and associated systems.
    9. Highly developed computer skills, experience with managing an IT lead who has skills in designing, installing, and maintaining a windows-based (and other) computer network system with at least 50 users is a plus.
    10. Effective supervisory skills. Must work in a collaborative manner and foster a team spirit.
    11. Ability to organize, prioritize and perform multiple assignments under pressure, with grace, and within deadlines.
    12. Be able to work effectively in a growing company, in a dynamic environment while ensuring that cross-departmental demands needs are fulfilled, and expectations met.
    13. Great communication skills with a strong desire to provide outstanding customer service and interact effectively with all levels of WCNY staff and external clients, members, funders, agencies, and community organizations.

Education and Experience Requirements

    1. Master of Arts Degree or Master of Science Degree.
    2. Seven to ten years experience working in IT systems and technologies, with a strong background in facilities systems, studio, and data center operations. Prior experience working in television and/or radio broadcast preferred.

 

WCNY is an equal opportunity employer.
Qualified candidates should apply and send resume.

Development and Programming Coordinator

WCNY connects with the curious of all ages through innovation, creative content, educational programs, and transformative experiences to open minds and spark change. A trusted media enterprise, WCNY is constantly evolving and fully engaged with a diverse audience that shares our passion for public service. Together, we will contribute to community prosperity and embrace innovation to foster a well-informed, inspired world. We value passion to make a difference in the lives of those we serve every day, courage to embrace risks worth taking and overcome challenges, respect of one another’s diversity, opinions, and beliefs, service to the public through responsiveness to community values and needs, innovation in thoughts and actions that create new opportunities and valuable solutions, commitment to continuous reflection and improvement, and creativity in advancing impactful content and fostering shared resources for the public good.

Position Summary:
The Development and Programming Coordinator will work with a driven and highly motivated team to grow the member base and continue to provide excellent interaction and support for current members. Communicating with prospective, new, and existing members is core to this position, as is database maintenance and reporting. Similarly, a grasp of station audience interests and PBS content and programming opportunities is essential. The ideal candidate for the position of Development Coordinator is data-driven, has a passion for the nonprofit/public media sector, a deep understanding of public broadcasting’s mission, and a desire to keep an extraordinarily well-maintained database. Candidate must enjoy working within a small, entrepreneurial environment that is mission-driven, results-driven, and community-oriented. The ideal individual will have the ability to exercise good judgment in a variety of situations, be technology savvy with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. The candidate should possess the ability to work independently on projects, from conception to completion, and must be able to work under pressure.

DUTIES AND RESPONSIBILITIES

    1. Overseeing data integrity, ensuring data hygiene, and enacting best practices of company CRM: NGO-C.
    2. Managing timely and accurate communications with donors and community members, and documenting communications in NGO-C.
    3. Pulling member and finance reports out of NGOC as requested and as needed for data hygiene and analysis.
    4. Working with Finance office to reconcile monthly membership cash reports.
    5. Managing employee payroll giving records in NGO-C.
    6. Inputting contributions into NGO-C, as needed.
    7. Managing refunds in NGO-C, as needed.
    8. Managing member premiums in ACD (vendor portal) and NGO-C.
    9. Inputting Nielsen data monthly and reporting on viewership.
    10. Work closely with other departments on managing the station’s television programming schedule, including aligning member interests with content acquisition.
    11. Primary point of contact for television programming queries. Answer member questions about benefits included in their membership, such as guidance on how to use the Passport streaming service and Perks Connect discounts.
    12. Sending direct mail member communications, as needed.
    13. Serve as a point person for Audience Services.
    14. Other tasks, as needed.

Qualifications:

    1. Experience in fundraising/sales, business, or a related field preferred.
    2. Highly proficient in all Microsoft Office applications a must, with experience in CRM software a strong plus.
    3. Exceptional data entry skills and attention to detail required.
    4. Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
    5. Very strong interpersonal skills and the ability to build relationships.
    6. Expert level written and verbal communication skills.
    7. Demonstrated ability to achieve high performance goals and meet deadlines.
    8. Polite and pleasant with strong interpersonal and communication skills.
    9. Customer service experience a plus.

Education and Experience Requirements

    1. Bachelor of Arts degree.
    2. Three to five years’ experience in client-management or customer service.
    3. Able to contribute positively as part of a team, helping with various tasks as required.

 

Qualified candidates should apply and send resume.

Production Support Assistant

WCNY connects with the curious of all ages through innovation, creative content, educational programs, and transformative experiences to open minds and spark change. A trusted media enterprise, WCNY is constantly evolving and fully engaged with a diverse audience that shares our passion for public service. Together, we will contribute to community prosperity and embrace innovation to foster a well-informed, inspired world. We value passion to make a difference in the lives of those we serve every day, courage to embrace risks worth taking and overcome challenges, respect of one another’s diversity, opinions, and beliefs, service to the public through responsiveness to community values and needs, innovation in thoughts and actions that create new opportunities and valuable solutions, commitment to continuous reflection and improvement, and creativity in advancing impactful content and fostering shared resources for the public good.

Position Summary:
The Production Support Assistant reports to the Production Support Specialist and is responsible for assisting with recording, monitoring, and captioning in-studio footage and for ingesting field footage. Will provide production and content support to other WCNY local, regional, and national programming, as well as WCNY’s Premier Events team.

DUTIES AND RESPONSIBILITIES

    1. Use video recording software and physical tapes to capture and monitor shows and events held in studio.
    2. Ingest and label footage from field shoots.
    3. Monitor closed captioning on pre-recorded and live shows.
    4. Operate studio cameras, teleprompter, graphics generator (XPression), and other control room equipment as assigned.
    5. Assist staff of WCNY producers, directors, and talent in the successful completion of department projects.
    6. Serve as researcher as assigned.
    7. Serve as assistant to producer as assigned.
    8. Work with the Studio Supervisor to build and light sets.
    9. Assist in set up and execution of WCNY Events.

Qualifications:

    1. Computer literacy and troubleshooting.
    2. Understanding of lighting and set design.
    3. Understanding of story creation and information gathering.
    4. Interpersonal, written, verbal, presentation, and communication.
    5. Focus on delivering results and team success.
    6. Basic knowledge of Adobe Creative Suite (Premiere, Photoshop).
    7. Problem-solving.

Physical Demands

    1. Must be able to lift or move up to 75 pounds and work on a lighting grid using a ladder or lift.

Expected Work Hours

    1. As needed, hours vary from week to week, usually less than 20 hours per week.

Education and Experience Requirements

    1. Minimum of an Associate Degree in Electronic Media or TV/Radio Production.

 

Job Type: Part-time

WCNY is an equal opportunity employer.
Qualified candidates should apply and send resume.

COVID-19 considerations:
To keep our employees safe, we have implemented daily cleaning services, masks, social distancing, and hand sanitizer located throughout the building.