Careers

WCNY, Central New York’s own member-supported public broadcasting station, is an exciting, cutting-edge multimedia company leveraging TV, radio, social media and print and was the proud winner of the CenterState CEO 2014 Business of the Year award in the nonprofit category. WCNY reaches 19 counties and nearly 2 million people with content that inspires, educates, and entertains.

WCNY provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.  This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Our Human Resource department reviews every application.  Unfortunately, because of the high volume of applications we receive, we cannot guarantee a response to every one.  Only candidates selected for an interview will be contacted.

Chief Technology Officer

WCNY – Syracuse, NY

WCNY is a dynamic, forward-thinking organization, celebrating over 50 years of creating award-winning content, programs, and services for our community. We are poised for major growth and amazing things to come! WCNY, Central New York’s own member-supported public broadcasting station, is an exciting, cutting-edge multimedia company leveraging TV, radio, web, social media, and print. WCNY reaches 19 counties and nearly 1.8 million people with content that inspires, educates, and entertains.

Summary/Objective

WCNY is seeking an energetic, experienced and detail-oriented individual to manage the successful operation of WCNY’s technology, engineering, and digital transformation efforts — and to provide expert guidance on the various needs of other departments, including media sales, membership development and programming. The Chief Technology Officer leads the team responsible for the uninterrupted operation of all television, radio, IT, and building management systems. A successful candidate must be a good multi-tasker with prior experience in television and/or radio broadcast as well as a working knowledge of IT systems and technologies, with a strong background in successful digital media development and deployment, including mobile products.

Job Functions

  1. Responsible for managing and participating in the successful, sustained operation of all technology; including software systems, television and radio production systems, radio and television transmitters, building and facilities, and all IT and network systems
  2. Perform and/or supervise general and preventative maintenance on all broadcast, IT, and building facilities equipment
  3. Responsible for the creation and management of technology budgets
  4. Provide strategic planning and guidance towards organization goals; developing long-range plans for systems upgrades and implementation of new technologies, including spearheading a digital transformation in which WCNY will provide leading-edge mobile, online and OTT products.
  5. Maintain the execution of a comprehensive cross-training program for all Engineering & IT personnel
  6. Be the point person for WCNY with Joint Master Control, which is based in the WCNY building in Syracuse and provides feeds for dozens of PBS stations that support 47 percent of the PBS audience in the United States.
  7. Be available on-call for technical emergencies for technical operations (IT, radio, production, and facilities) and act as back-up for the transmitter maintenance engineer on emergencies when necessary
  8. Provide guidance and support with the development and implementation of all current and future projects, including media sales, new HD radio station programming, membership benefits, communications tools and system integrations, events and other new business initiatives
  9. Stay current on state-of-the-art developments in IT, production, and broadcast technical areas and make recommendations to senior leadership when necessary
  10. Supervise broadcast, facilities, and IT and digital media engineers and developers – internal and external.

Competency

  1. Sustained experience working in the digital media, television and radio technology field.
  2. Extensive broadcast and digital media operations experience in television and radio operations.
  3. Deep grasp of the financial, business development and other related aspects of the media industry.
  4. Working knowledge of television and radio digital studio broadcast and production systems including: video server technology, digital HD and SD signal routing and switching, digital SD and HD encoding technologies and techniques, television and radio automation and traffic systems and the interface of these systems, audio encoding, routing and storage, television and radio editing systems, large disk-based video and audio storage systems and integration of the broadcast and production environment into an IT system.
  5. Thorough knowledge of planning and executing large and complex technology implementations and migrations, including project management and agile development experience.
  6. Thorough knowledge of transmission, microwave, and remote-control systems.
  7. Knowledge of FCC license and reporting requirements.
  8. Thorough knowledge of the operation of state-of-the-art radio and television studios and associated systems.
  9. Highly developed computer skills; experience with managing a top IT lead who has skills in designing, installing and maintaining a windows-based computer network system with at least 50 users is a plus.
  10. Effective supervisory skills. Must work in collaborative manner and foster a team spirit.
  11. Ability to organize, prioritize and perform multiple assignments under pressure, with grace and within deadline.
  12. Be able to work effective in a growing company, in a dynamic environment while ensuring that cross-departmental demands needs are fulfilled and expectations met.
  13. Great communication skills with a strong desire to provide outstanding customer service and interact effectively with all levels of WCNY staff and external clients, members, funders, agencies and community organizations.

WCNY is an equal opportunity employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Job Type: Full-time

Manager, Facilities & Building Engineering

WCNY Facts WCNY is a dynamic, forward-thinking organization, celebrating over 50 years of creating award-winning content, programs, and services for our community. We are poised for major growth and amazing things to come! WCNY, Central New York’s own member-supported public broadcasting station, is an exciting, cutting-edge multimedia company leveraging TV, radio, web, social media, and print. WCNY reaches 19 counties and nearly 1.8 million people with content that inspires, educates, and entertains.
Classification Exempt
Reports To Chief Technology Officer
Date February 1, 2019
Summary/Objective

 

WCNY is seeking a Manager, Facilities & Building Engineering to support its LEED® Platinum Certified physical plant. Qualified candidates will be experienced in LEED® requirements and sustainable management practices; versed in building automation and control; hardware, software, and basic networking; large-scale generators; enterprise-level UPS and battery systems; basic landscaping; basic plumbing and electrical; maintenance and upkeep; parking lot care. Applicants must be able to support a 24/7/365 infrastructure, mechanically inclined, able to multi-task and shift gears quickly, highly organized, proactive, with a focus on detail and documentation.
Essential Functions
  1. WCNY’s facility contains a high-priority, dual chiller, liquid-cooled IT data center that requires careful attention.
  2. Inspect and maintain a high standard of quality in the physical plant, its appearance, and building automation and control.
  3. Occasional regional travel to perform maintenance at three remote transmitter sites.
  4. Hardscape and softscape upkeep and maintenance.
  5. Coordinate with tradesmen and contractors as required.
  6. Maintain inventory of company tools and safety equipment.
  7. Ensure adherence to quality standards and health and safety regulations.
  8. Install and integrate new equipment, wiring, and cabling in technical areas.
  9. Provide excellent customer service when responding to help desk requests.
  10. Create up-to-date documentation to track changes and catalog systems.
  11. Coordinate building cleaning with part-time staff.
Competency
  1. Understanding of fire and zoning codes, to ensure compliance.
  2. Plumbing, carpentry, electrical, painting, flooring.
  3. Experience with building automation and control systems.
  4. Comfort with Microsoft Office (Word, Excel, Outlook, Skype for Business).
  5. Ability to work within a web-based ticketing and help desk system.
Supervisory Responsibilities:
  1. Supervise part-time daily cleaning staff.
  2. Supervise company events set up and break down.
Physical Demands
  1. Bending and lifting, use of hand and power tools.
  2. Ability to lift 50lbs/22.5kg.
  3. Installing and removing rackmount equipment, possibly overhead.
  4. Driving to remote sites for maintenance and emergencies.
Position Type/ Expected Work Hours
  1. Required workweek is Monday through Friday.
  2. Occasional evenings and weekends are required.
  3. 24/7/365 emergency response required.
Travel
  1. Estimated 10% travel to Sentinel Heights, Utica, Watertown, up to 80 miles one way.
  2. A valid driver’s license is required.
Required Education and Experience
  1. High school diploma.
  2. 5+ years’ experience in physical plant support.
  3. Facilities certifications welcome (CMRP, LEED, BMS, HVAC).

 

WCNY is an equal opportunity employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Account Executive, Media Sales

WCNY connects with the curious of all ages through innovation, creative content, educational programs, and transformative experiences to open minds and spark change. A trusted media enterprise, WCNY is constantly evolving and fully engaged with a diverse audience that shares our passion for public service. Together, we will contribute to community prosperity and embrace innovation to foster a well- informed, inspired world. We value passion to make a difference in the lives of those we serve every day, courage to embrace risks worth taking and overcome challenges, respect of one another’s diversity, opinions, and beliefs, service to the public through responsiveness to community values and needs, innovation in thoughts and actions that create new opportunities and valuable solutions., commitment to continuous reflection and improvement, and creativity in advancing impactful content and fostering shared resources for the public good.

Summary/Objective

An Account Executive connects clients, underwriters and supporters with members and the community through WCNY’s content and experiences. An Account Executive drives the organization’s primary source of income, including television, radio, print, and digital underwriting and event and facilities sponsorship.

Essential Functions

  1. Meet and exceed budgeted sales revenue while maintaining highest level of professionalism and customer service.
  2. Cultivate new accounts and relationships for continued growth, researching accounts and developing proposals that add value.
  3. Nurture a collaborative environment, working with entire marketing and production team, to maximize client benefit.
  4. Understand business trends, community developments, marketplace needs, and customer expectations.
  5. Manage client relationship once sale is closed by communicating with team to ensure implementation and delivery of product.
  6. Negotiate and create contracts to ensure maximum company benefit.
  7. Network to establish and maintain contacts that lead to sales.
  8. Identify and implement best practices that support company goals and client relationships.
  9. Support resolution of customer issues that may arise by identifying solutions.

Competency

  1. Budgeting, time and project management
  2. Interpersonal, written, verbal, and presentation communication skills
  3. Focus on delivering results and team success
  4. Problem-solving

Position Type

  1. This is a full-time position. Typically, Monday through Friday work hours, with occasional requirements after hours or on weekends as needed for events.
  2. Travel – Approximately 75% local travel.

Required Education and Experience

  1. 4-year Bachelor’s Degree
  2. 2 years Sales Experience, Minimum

Additional Eligibility Qualifications

  1. Proficient in PowerPoint, Excel and Microsoft Suite of products.

Please attached a cover letter with your resume.

WCNY is an equal opportunity employer.

 

Job Application

  • Accepted file types: doc, docx, pdf, txt, rtf, wpd, wps, sxw, odt.
  • Accepted file types: doc, docx, pdf, txt, rtf, wpd, wps, sxw, odt.
  • Accepted file types: doc, docx, pdf, txt, rtf, wpd, wps, sxw, odt.
  • Accepted file types: doc, docx, pdf.
  • Accepted file types: doc, docx, pdf.

 

You can also mail your cover letter, resume, and salary requirements to:

Human Resources
WCNY TV/WCNY-FM
415 W. Fayette St.
Syracuse, NY 13204

Employment Application

Notice to Organizations Assisting Job Seekers:

If your organization distributes information about employment opportunities to job seekers or refers job seekers to employers, and would like to receive job vacancy notices for WCNY, please provide WCNY with the name, mailing address, e-mail address (if applicable), telephone number, fax number, and contact person and identify the category of vacancies for which you would like information specified above to the above address.

WCNY is an Affirmative Action/Equal Employment Opportunity Employer.

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